Shipping policy

hipping Policy

Thank you for shopping with Bulachey. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • All orders are processed within 1–2 business days after they are placed.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order is dispatched, you will receive a shipping confirmation along with your tracking details via SMS, email, or WhatsApp (where applicable).

Shipping Time

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking link so you can monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailability of the customer, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery by sharing clear images or an unboxing video along with your order details.

Customer Support

Address Changes

If you need to update your shipping address, please contact us as soon as possible. Address changes can only be made before your order has been dispatched.

Important Information

  • Please ensure that your shipping address and contact details are accurate while placing your order.
  • Delivery times are estimates and cannot be guaranteed in case of unforeseen delays caused by courier partners or external factors.
  • Bulachey is not responsible for delays caused by incorrect shipping information provided by the customer.

If you have any questions regarding your order or shipping, feel free to contact our customer support team. We are always happy to assist you.